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Pick Pack Flow
UK 3PL · eCommerce fulfilment · Freight

Fulfilment that lets your eCommerce business scale.

Store, pick, pack and ship your orders through one UK fulfilment partner — with a 21:00 same-day dispatch cut-off, real-time inventory across every channel, and freight, packaging and marketplace prep under the same roof.

  • Transparent pricing: £0.80–£1.00 per order
  • Proactive exception reporting
  • Measurable 21:00 dispatch SLA
Fulfilment operatives picking and packing orders on the warehouse floor

21:00

Same-day dispatch cut-off

21:00

Same-day cut-off

Order in before 9pm, parcel out the same day

1 day

Quote turnaround

A costed fulfilment plan, not a brochure

Daily

Exception reporting

Problems reach you before you go looking

17

Live integrations

Carts, marketplaces and carriers, listed in full

99.8%

Pick accuracy

Scan-verified at every touch

Orders flow straight in from

  • Shopify
  • WooCommerce
  • Magento
  • BigCommerce
  • Squarespace
  • Wix
  • Amazon
  • eBay
  • TikTok Shop
  • Etsy
All integrations
Our Three Core Foundations

Three operational promises. Not marketing slogans.

Most 3PLs sell on words that mean whatever the sales rep needs them to mean. PickPackFlow is built around three foundations you can audit, measure, and verify on every single order.

Why brands choose us
Commercial ClarityUSP 01

Transparent, True-Cost Pricing

Clear unit economics with zero hidden surprises

Our rate card is published in full: pick & pack from £1.00 down to £0.80 per order as your volume grows, £0.10 per extra unit, and storage by the cubic foot or the pallet. Postage and packaging are agreed before work begins, with carrier surcharges passed through at cost.

  • Per-order, per-unit and storage rates published in full
  • Zero intake penalties, peak gouging, or account admin fees
  • Rolling agreements with crystal-clear exit terms in writing

The Pricing Reality Check

The 3PL norm: Cheap headline pick rate offset by unannounced peak fees, goods-in charges, and minimum spend penalties.

PickPackFlow: A published rate card, and a first invoice that matches it down to the penny.

Calculate your monthly cost
Operational OwnershipUSP 02

Proactive & Accountable Fulfilment

One dedicated team and exceptions flagged before you have to ask

You get a named account manager who knows your SKUs and catalogue. When an inbound discrepancy, address failure, or stock delay happens, we alert you with a solution before your customer notices.

  • Named account manager with direct dial, email, and Slack access
  • Daily 12:00 exception reporting so you stay ahead of anomalies
  • Single-roof operation with freight and fulfilment under one team

The Accountability Reality Check

The 3PL norm: Anonymous ticket queues where you find out an order failed only after an angry customer demands a refund.

PickPackFlow: Proactive daily exception digests and direct phone escalation to supervisors who walk the warehouse floor.

Explore operations & exceptions
Auditable CommitmentsUSP 03

Performance You Can Measure

Rigorous barcode verification and hard dispatch SLAs

Barcode scanning at goods-in, pick, pack, and dispatch ensures mispicks cannot physically print a shipping label. Our 21:00 same-day cut-off holds through peak, backed by contract commitments.

  • 21:00 same-day dispatch cut-off that holds through Q4 peak
  • Mandatory barcode scan-verification at every touchpoint
  • Continuous rolling cycle counts replacing disruptive annual audits

The Performance Reality Check

The 3PL norm: Paper pick lists, unmeasured accuracy claims, and cut-offs that quietly slip to next-day in November.

PickPackFlow: Auditable scan trails behind every single parcel and service level agreements written into the contract.

Review our measurable SLAs
Warehouse supervisor reviewing the day at a dispatch workstation
Who we are

One operation behind every order you take

Most brands reach a point where fulfilment stops being a task and becomes a constraint. Stock is in three places, the packing table has taken over a room, and every sales spike creates a week of catching up.

PickPackFlow takes that entire function on. Your stock is racked and barcoded in our facility, orders arrive automatically from every channel you sell on, and parcels leave the same day they come in. Freight, packaging and marketplace prep sit under the same roof, so nothing falls between suppliers.

  • Barcode verification at pick, pack and dispatch
  • One stock pool serving every sales channel
  • A named account manager who knows your SKUs
More about PickPackFlow
What we do

Six services, one operation

Fulfilment, storage, packaging, prep and freight run from the same floor by the same team — so nothing falls between suppliers.

All services
Fulfilment operative picking an eCommerce order from a bin location

eCommerce Fulfilment

Same-day pick, pack and dispatch with barcode verification at every touch and live stock sync back to your store.

  • 21:00 same-day dispatch cut-off
  • Scan-verified picking
  • Live inventory sync
  • Returns handled in-house
Explore this service
High-bay racking stacked with palletised stock in a fulfilment centre

Global Warehousing & Storage

Secure, scalable storage with real-time visibility — from a handful of pallets to multi-node inventory across locations.

  • Pallet, shelf and bin storage
  • Batch, lot and expiry tracking
  • Monitored, insured facilities
  • Flexible seasonal capacity
Explore this service
Branded cartons, tissue and inserts laid out on a packing bench

Custom Packaging & Assembly

Branded cartons, inserts, kitting and assembly handled in-house — unboxing that stays consistent at volume.

  • Branded boxes and inserts
  • Kitting and bundling
  • Subscription box builds
  • Gift wrap and personalisation
Explore this service
Freight being loaded into a curtain-side trailer at the loading dock

Cargo Transport Solutions

Road, sea and air freight with customs documentation and final-mile delivery, coordinated alongside your storage.

  • Container and pallet loads
  • Road, sea and air freight
  • Customs documentation
  • Final-mile delivery
Explore this service
Polybagged and labelled stock prepared for marketplace intake

Pre-Retail Marketplace Prep

FBA and FBM prep, labelling and compliance checks, with shipments booked and routed to marketplace requirements.

  • Amazon FBA and FBM prep
  • Polybagging and labelling
  • Barcode and compliance checks
  • Retailer routing guides
Explore this service
Operations dashboard showing connected sales channels and order flow

Partners & Integrations

Carts, marketplaces, couriers and back-office systems connected natively, over API or by EDI.

  • Shopify, Amazon, WooCommerce
  • eBay, TikTok Shop, Etsy
  • Courier rate shopping
  • API, webhooks and custom EDI
Explore this service
Pricing

Published prices that fall as you grow

No minimum volume, and every rate is right here rather than behind a sales call. Your per-order fee drops automatically as your monthly orders grow.

New client offer

2 months' free storage

No storage is charged during a new client's first two months. Pick & pack is charged at the standard rates from your first order.

Pick & pack, per order

1–49 orders / month

£1.00

Entry rate

50–99 orders / month

£0.95

Save 5%

100–249 orders / month

£0.90

Save 10%

250–499 orders / month

£0.85

Save 15%

500+ orders / month

£0.80

Save 20%

Each extra unit

+ £0.10in the same order

Box / loose storage

£0.55per cubic ft, per week

Pallet storage

£10.00per pallet, per month

Postage, packaging materials and non-standard handling are agreed with you before work begins. Prices exclude VAT.

See full pricingCalculate your monthly cost
Who we work with

Built for the stage you are actually at

We take on brands from their first outsourced order through to multi-channel operations shipping thousands a week.

Scaling DTC brands

You have proven the product and the volume is now bigger than a spare room. We take over dispatch without changing what the customer receives.

Multi-channel sellers

Shopify, Amazon, eBay and TikTok Shop pulling from separate stock piles. We pool it into one inventory and fulfil from a single floor.

Wholesale & retail suppliers

Trade orders picked to pallet, prepped to the retailer's routing guide and booked into their distribution centre.

Subscription businesses

Recurring boxes assembled ahead of the shipping window so an entire cohort dispatches on the same day.

Is this for you

Who PickPackFlow is built for

There is no minimum volume — pricing starts from your first order. Where a mismatch exists, it shows up in the product or the handling it needs. Here is where we fit.

A good fit if

  • You sell physical products online and dispatch is eating the week
  • You run more than one channel and stock keeps going out of sync
  • Your volume is seasonal and you are paying for peak capacity all year
  • You need prep, kitting or freight as well as pick and pack
  • You want one accountable contact rather than a ticket queue

Probably not a fit if

  • Every order is made to order or personalised by hand at dispatch
  • You need temperature-controlled or licensed pharmaceutical storage
  • Your products are hazardous goods requiring specialist licensing
  • Fulfilment is your differentiator and you want to keep it in-house

Business models we fulfil for

  • Direct-to-consumer brands
  • Marketplace sellers
  • Subscription businesses
  • Wholesale & retail supply
  • Multi-channel operations
  • Fast-growing launch brands
How it works

Four steps, then it repeats

Onboarding takes weeks, not quarters. Once you are live, the same sequence runs for every order that lands.

Account manager configuring a sales channel integration
01

Connect

We plug into your sales channels, map your SKUs and agree the service levels that fit your order profile.

Inbound delivery being counted and booked in at goods-in
02

Receive & store

Inbound stock is counted against the ASN, barcoded and racked to a fixed location, ready to pick.

Operative scanning an item at the packing bench
03

Pick & pack

Orders drop straight to the floor. Every item is scanned against the line and packed to your brand spec.

Labelled parcels staged on the dispatch lane for carrier collection
04

Ship & track

Rate-shopped across carriers, manifested the same day, with tracking written back to your store.

Supervisor checking dispatch figures on the warehouse floor
Why PickPackFlow

Built like an operation, not a middleman

Plenty of providers will store your stock. Fewer will show you the scan trail behind a parcel, hold a dispatch cut-off through peak, and give you one person who knows your account.

Transparent, true-cost pricing

Published rates from £0.80 per order and £0.10 per extra unit, with zero hidden intake, peak or administrative surcharges.

Proactive & accountable fulfilment

A named account manager and daily 12:00 exception reports delivered before you ever have to ask.

Performance you can measure

Mandatory barcode verification at pick and pack, with a hard 21:00 cut-off that holds through peak.

Why brands choose us
Inside the hub

A floor engineered for flow

Racked, routed and barcoded — every metre laid out to shorten the distance between an order landing and a parcel leaving.

View the facility gallery
Wide view across the fulfilment centre floor
High-bay racking stacked with palletised stock
Packing bench mid-shift with cartons and tape
Loading dock with a trailer backed onto the bay
Warehouse team at a shift briefing
Partners & integrations

Plugged into the stack you already run

Carts, marketplaces and carriers connect straight into the floor — no exports, no re-keying, no reconciliation by spreadsheet.

Shopify & Shopify Plus
WooCommerce
Magento / Adobe Commerce
BigCommerce
Squarespace
Wix
Amazon Seller Central (FBM)
Amazon FBA prep
eBay
Shopify & Shopify Plus
WooCommerce
Magento / Adobe Commerce
BigCommerce
Squarespace
Wix
Amazon Seller Central (FBM)
Amazon FBA prep
eBay
TikTok Shop
Etsy
Royal Mail
DPD
Evri
DHL
UPS
FedEx
TikTok Shop
Etsy
Royal Mail
DPD
Evri
DHL
UPS
FedEx

Running something bespoke? See how our integrations work.

Client feedback

Brands that stopped worrying about dispatch

Peak used to be the month everything broke. Last November was the first one we actually enjoyed watching, because the cut-off held every single day without a hitch.

100% SLA cut-off maintained across Black Friday peak

Elena Rostova, Head of Operations at Kuro Botanicals

Elena Rostova

Head of Operations · Kuro Botanicals

The prep team knows the marketplace rules better than we do. Our intake rejections at the Amazon fulfilment centre went from routine penalties to zero, which had previously seemed impossible.

Amazon intake rejections reduced from 4.2% to 0.0%

David Vance, Director of eCommerce at Nordic Living Goods

David Vance

Director of eCommerce · Nordic Living Goods

What sold it was the daily exception report. Every previous 3PL let us find problems ourselves. Here they arrive by email before midday with clear photos and an actual decision to make.

Daily exception reporting delivered before 12:00

Rachel Thornton, Supply Chain Lead at Audiosmith Tech

Rachel Thornton

Supply Chain Lead · Audiosmith Tech

Read all client reviews
Before you enquire

The six questions everyone asks first

Volume, price, timescale, channels, location and contract. Answered here so you do not have to book a call to find out whether we are worth one.

No. Pricing starts from your first order — £1.00 per order for 1–49 orders a month — and your rate drops automatically as you grow, to £0.80 per order at 500 or more. You can start with one channel or a handful of SKUs and move the rest once the process is proven.

All frequently asked questionsHow pricing works
Conveyor line running parcels toward the dispatch lanes
Ready when you are

Take the warehouse off your plate.

Send your order volumes, SKU count and channels and we will come back with a costed fulfilment plan, every charge named — usually within one working day.

Call the dispatch desk+44 7386 578930
Get my free fulfilment quoteSize your costs